resume

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kenneth r. allen jr.
kennethrallenjr@gmail.com
(315) 380-1585

summary of qualifications:

work experience:

suny cortland - new media intern - fall 2008
provided students with technical computer support, specifically programs within the new media realm including garage band, itunes, imovie and dreamweaver. webcasted live on campus speeches throughout the semester.
suny cortland - help desk technician - fall 2005 – fall 2008
provided faculty, staff and students with helpdesk computer support, including the diagnosis of hardware, software and networking problems. provided support both in person and over the phone.
edit point video - intern - summer 2008
produced and edited commercial training and marketing videos. also performed video duplication and assisted with various tasks.
drumlins golf club - pro shop / course attendant - summers 1999 – 2005
advised customers buying merchandise, scheduled tee-times and handled selling greens fees and merchandise throughout the day.
the ups store - associate - january 2004 – august 2005
provided faculty, staff and students with helpdesk computer support, including the diagnosis of hardware, software and networking problems. provided support both in person and over the phone.

education:

state university of new york at cortland - december 2008
bachelor of arts in communication studies with a concentration in new media. minor in computer applications.

adwards and achievements:

academic computing services - spring 2007, spring 2008
certificate of achievement for outstanding service, dedication and contribution to academic computing services